Lean Six Sigma process and curriculum
 
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Lean Six Sigma process and curriculum

Lean Six Sigma - Executive Insight

Delivering products and services with speed, customer satisfaction and lower cost through operations excellence is essential to achieve and sustain superior shareholder returns in businesses and governmental enterprises. Operating excellence is becoming an even bigger priority in service segments like banking, insurance, retail, and government because so much of their costs are tied into operations. In fact, our analysis reveals that 30-80% of the costs in a service business are pure waste.  Eliminating this waste can not only reduce costs, but more importantly allows a business to become faster and much more responsive to its customers, driving revenue growth.

Companies as diverse as Xerox, Caterpillar, Eli Lilly, Alcan, Best Buy, Washington Mutual, GEICO and BMW have worked with George Group to develop a Lean Six Sigma capability. Why? Because it helps them…

  • Execute: Lean Six Sigma creates a powerful linkage from strategic priorities to operational improvements and facilitates the transformation of a business.
  • Create value: Lean Six Sigma drives real, tangible value creation: Since 2000, our client index has tripled in value while the S&P 500 has declined.
  • Build customer loyalty: Lean Six Sigma generates line-of-sight targeting of customer needs, driving improvement in the areas that  matter most to your customers.
  • Achieve sustainable management capability: Lean Six Sigma is an approach that is highly sustainable, woven into the fabric of the business with capability created from the executive suite to frontline employees.

What is different about our approach?

We are the market and thought leader in applying Lean Six Sigma to service organizations.  We were the first to combine Lean and Six Sigma, and the first to completely apply this approach to service businesses

Our deep Value Based Management knowledge provides us with a clear framework to connect from the CEO's highest value creation priorities to Lean Six Sigma project selection, definition, and execution.  No other firm provides this combination.

Our global reach is unmatched.  We have established a reputation for excellence in complex, global engagements providing services in 54 countries and a methodology available in 13 languages.

We strategically connect Lean Six Sigma to our other cutting edge practices including Conquering Complexity and Fast Innovation to bring our clients a tailored solution that addresses the challenge of delivering sustained superior organic growth and profitability.

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